At Coast Tire & Auto Service, we take pride in offering the best customer experience to Saint John, NB, Moncton, NB and Halifax, NS. We strive to provide our customers with the best experience possible each visit.
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I always appreciate the openness and honesty from the team here with recommendations for my vehicle. They are up front with the costs, friendly, and knowledgeable. I continue to be pleased with their support every time and today was no different! Thanks to all.
I have to say these guys go above and beyond customer service. I had my rear brakes done at the Westside Canadian Tire Saint John then once I paid my bill, and started to drive away my SUV went into limp mode (meaning there was something wrong with the vehicle) Which was fine before going in. I went back to Canadian Tire to advise them. I was advised they are not able to see you until 230 it was 1130 they suggested I call Coast Tire to see if they could get me in soon. I called them, they came right over, the Tech drove the SUV & myself over to Coast Tire. When the Tech took the rear wheels off it was noted the ABS sensor was clearly broken and then stuck back in its spot, the wheel bearing was damaged and all the brake parts & wheel studs were COATED WITH NEVER SEIZED. I was advised by the professional techs this should never be applied to brakes as it is very unsafe. The Coast tire team cleaned the brakes with 4/5 cans of brake cleaner installed a new wheel bearing fixed the ABS sensor ensured my SUV was now safe to drive. The total cost of repairs was $1113.57 Canadian Tire paid the invoice for their damages. Brake job at Canadian Tire $376.75 total cost = $1490.32 Due to the damage and unsafe practice of coating all brake parts with Never Seized. Canadian Tire covered the cost of repairs. If it wasn't for the Coast Tire team I am sure I would be paying the repair cost. Everyone at Coast Tire is exceptional Tom thank you for your excellent service, you are a true professional, Dan you excel at your new role very professional customer service the gentleman who made the call thank you so much. I highly recommend Coast Tire for all your vehicle needs. These folks are the BEST! They are all about the customer & safety. Thank you so much for all your help.
They are great!
I headed in for my spring tire change appointment. At the gas station on my way in, i noticed fluids dripping from the front under the engine. Yikes!! Scary stuff for a retired accounting prof. But i made it to Coast Tire where the staff diagnosed the problem and repaired the leak AND changed my tires as scheduled. No problem at all. I was SO relieved. No wonder i keep coming to Coast Tire on Young Street year after year after year. This crew is the best!
Great professional service as always, timely and fair prices ……
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